Chatcita Terms of Service
Last updated: November 4, 2026. Provider: NOVO MIAMI GROUP LLC ("Chatcita").
- Service. Chatcita is a platform for small service businesses that answers their WhatsApp, books appointments, and sends notices and payment links.
- Account. The business is responsible for its credentials and the information it teaches the bot.
- WhatsApp and Meta. The business connects its own number and accepts WhatsApp Business terms. Meta messaging charges are paid by the business through its Meta payment method.
- Customer payments. Processed through the business's own gateway; Chatcita stores no card data.
- Acceptable use. No spam, illegal content, or messages to people who have not consented.
- Price. According to the plan agreed with each business; you can cancel at any time by writing to soporte@chatcita.app.
- Liability. Provided "as is"; we are not liable for third-party outages (Meta, gateways, AI providers).
- Governing law. Florida, USA. Contact: soporte@chatcita.app.