Chatcita
ESEN
Sign up
Menu

Your customers text. Chatcita answers and writes it down for you.

A WhatsApp assistant that knows your prices, hours and rules. It books appointments, takes orders and prepares quotes; anything that needs your OK waits in the app for you to approve.

Create my free botTry it with your business

Start free: free for new businesses until you connect your WhatsApp. Then from $29 a month. Founder price: the first 25 businesses pay half for 12 months.

Try it with your business, no sign-up

Type your business name and city (or “online” if you have no location). Chatcita looks it up online, builds your assistant, and in a minute you write to it as if you were a customer. No website or social pages? On the next step you tell it your prices or upload a photo.

Prefer to see an example first? Chat with Estudio Luna, a sample spa.

What Chatcita does

No template replies: it works with your business’s services, prices and rules, and checks with you on what it can’t decide alone.

  • Answers your WhatsApp

    Replies instantly with your business information, guides the customer and hands the chat to you when a person is needed.

  • Appointments, orders or quotes

    When you sign up, Chatcita sets up what your business needs: a calendar for appointments, orders and pre-orders, quotes or reservations. The bot notes what the customer asks for and you confirm it.

  • Learns your business on its own

    Reads your website and social pages, asks only what is missing and learns from your chats, menus or price lists (photo, PDF or Word). It only uses what you confirm.

  • Calendar and reminders

    A built-in calendar with a booking page, plus email confirmations and reminders so nobody forgets their appointment.

  • Payments through your gateway

    Send payment links with your Square or Stripe. Chatcita does not store card data.

  • You stay in control

    You use your own WhatsApp Business number. Nothing turns on without your approval, you see how the bot would answer before turning it on, and you can pause it anytime.

One assistant, three ways of working

Chatcita is set up around what your business does. This is where each message lands in your app.

Appointments

Estudio Luna, spa

Any openings today for a facial?

Lands in your calendar: hydrating facial, today 5:30 pm, with a reminder before the appointment.

Orders

Dulce Rincón Bakery

I want 2 dozen guava pastelitos for Friday

Lands in your orders: 24 guava pastelitos, Friday, pickup. Waiting for your OK.

Quotes

Hermanos Ruiz Auto Shop

How much to replace the brakes on a 2016 Corolla?

Lands in your quotes: front brakes, 2016 Corolla, with the customer’s photos. You set the price.

How it works

Your bot is ready to test in minutes. Whenever you want, connect your WhatsApp and start serving customers.

  1. Create your account

    Email sign-up in the app. No required card to begin.

  2. Describe the business

    Chatcita researches your website and social pages, asks only what is missing and sets up the bot for your type of business.

  3. Test and teach it

    Try it as if you were a customer and teach it more with your chats, prices or documents before going live.

  4. Connect WhatsApp

    Connect your business number from the app and the bot starts serving customers for real. Meta is finishing approval of this connection for new businesses (a separate process); meanwhile, you set up and test your bot.

For salons, barbers, nail studios, spas, clinics, restaurants, bakeries, shops, auto shops, schools, tax offices and any small business that serves its customers on WhatsApp.

If you book appointments, take orders or send quotes, Chatcita gets ready for that. For now it does not take payments inside the chat or connect to your point-of-sale system.

Start free. Pay once your bot is working.

You pay nothing until your WhatsApp is connected and your assistant is serving real customers. No contract: cancel anytime.

Founder price: the first 25 businesses pay half for 12 months.

Create my free botTry it with your business

  1. Basic

    300 conversations a month · 1 user

    $29 a month$14.50 for the first 12 months with the founder price

    For a one-person business.

  2. Pro

    1,000 conversations a month · 3 users

    $59 a month$29.50 for the first 12 months with the founder price

    For a business with a small team.

  3. Business

    2,500 conversations a month · 10 users

    $119 a month$59.50 for the first 12 months with the founder price

    For several employees or high volume.

A conversation is everything one customer says to your assistant in a day.

  • Every plan includes the AI WhatsApp assistant, calendar, orders or quotes depending on your business, reminders, approval alerts and the app.
  • Annual billing: 2 months free.
  • WhatsApp message fees are charged by Meta directly to your account, with no markup from us. Replying to a customer who just wrote to you costs nothing.
  • If you hit a problem or need setup help, write us: direct, specialized attention from the Chatcita team.

FAQ

Support and direct contact

A person from the Chatcita team who knows your case helps you: specialized attention for your business.

By email

Email soporte@chatcita.app with your business name and what you need. We reply as soon as we can.

From your panel

If you already have an account, open More → Support in the app and send the details, with a screenshot if you like.

How much does Chatcita cost?
You start free and pay nothing until you connect your WhatsApp. Then the Basic plan is $29 a month, Pro $59 and Business $119. The first 25 businesses get the founder price: half off for 12 months. No contract.
When do I start paying?
Only once your WhatsApp is connected and your assistant is serving your customers. Creating your account and testing your bot needs no card. You pay by card on Stripe’s secure page; Chatcita never sees your card details, and you can cancel anytime from the app.
What do I need to start?
An email to create the account at app.chatcita.app/registro and complete business onboarding. Then you test your bot and, once Meta enables the connection for your account, you connect your business WhatsApp from the app.
I already have an account. How do I log in?
Go to app.chatcita.app with your account email: we send you a 6-digit code, no passwords.
Does it work for my type of business?
If you serve customers on WhatsApp, almost certainly. When you sign up you describe what you do and Chatcita sets up what your business needs: appointments, orders, quotes or reservations. For now it does not take payments inside the chat or connect to your point-of-sale system.
Do payments go through Chatcita?
No. Payment links use the business’s gateway. Chatcita does not store card data.
Who pays for WhatsApp messages?
The business, with its Meta payment method, under WhatsApp Business terms. That is separate from Chatcita being free in this phase.
Does the AI always reply on its own?
The bot works from configuration and what you teach it. You can review and correct. We do not promise perfect answers; if there is a problem, the team gives specialized help.
How do I contact support?
Email soporte@chatcita.app. With an active account you can also use Support inside the panel.
Where are privacy and terms?
Privacy, Terms, and Data deletion. Controller: NOVO MIAMI GROUP LLC (Jacksonville, FL).

Your customers already text you. Let someone answer.

Create your free bot in minutes. If you need help, the team is with you with specialized attention.

Create my free botLog in